The Customer Service Representative is responsible for receiving orders and routine inquiries from internal and external customers via email, phone or EDI. Processes orders, compiles necessary research, checks inventory/stock, and reviews order inquiries. Uses Customer Service skills to communicate professionally, clearly, and promptly. Accountable for all aspects of order entry and customer follow-up.

• Post-secondary diploma preferred.
• Excellent telephone and email communication skills (English & Spanish).
• Strong data entry skills and attention to detail with a high level of accuracy.
• Strong Microsoft Office skills and capacity to learn and master company system applications, including Oracle, Customer Portals (i.e. Retail Link, B2B Portal), internal reporting tools, etc.

2+ years of Customer Service work experience.

We offer competitive pay & benefits including medical, dental, vision, life, & disability insurance, vacation, holidays and 401k.

We are committed to creating a workplace where everyone is treated with respect and empowered to contribute equally. We want to foster a culture of belonging for all employees, and we are focused on attracting, retaining, and developing diverse talent. We believe our differences make us stronger, and for this reason, we are committed to diversity and inclusion practices in our organization

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protect veteran status, disability or any other protected status.

EOE/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity