The Order Logistics Supervisor determines optimal wave processing and shipment scheduling for customer orders. Ensures the completeness and accuracy of orders shipped and billing operations are finalized. Responsible for training and motivating direct reports and performs all work in accordance with established safety procedures.

Manage workload released to Operations for replenishment, picking, checking, processing and shipping.

·       Create, trigger and approve waves.

·       Review and correct shortage issues.

·       Manage and resolve aged orders with minimum impact to customers.

·       Partner with DC Operations to resolve scheduling, loading and routing issues. 

·       Guide and instruct direct reports in assigned responsibilities.

Monitor and set daily production schedules. Assess orders, inventory levels and shipping priorities.  Collaborate with the Customer Service and Transportation areas to attain optimal results.

Communicate and collaborate with DC Operations and corporate Customer Service and Planning departments on customer orders, programs/initiatives, upcoming events, etc. 

Evaluate current order and customer service procedures and practices to develop and implement process improvements. Collaborate with cross functional teams to ensure improvements are implemented and sustained.

Promote a Safe Work Environment in accordance with company policy, OSHA regulations, and local, state and federal laws.